A Trust Story — Netflix — Context, not Control

In 2009, Netflix published the now famous “Culture Deck”, 120 slides, a manifesto for the revolutionary culture created at Netflix.

Sheryl Sandberg famously referred to this deck as “the most important document ever to come out of the valley”. It is still available to view and very much worth reading in full.

So. what is so special about the Netflix culture, and, now that this 2009 deck has been updated and abbreviated to 10 pages of prose, what can I synthesiste and distil for you in a post of no more than two pages of…