Allow your customers to cancel easily
4 min readDec 30, 2020
The best way to find out if you can trust somebody is to trust them
Ernest Hemingway, as reference in this earlier post
If the best way to find out if you can trust somebody is to trust them, then why do so many businesses indulge in practices based on NOT trusting customers, practices that damage relationships?
“we’ve always done it this way”