Anxiety = Uncertainty x Powerlessness

At the top of the My Writing page where these daily posts are hosted, I say:

I get my best ideas from listening to people. Fortunately, that’s my job. I like to say that people are my library, and my daily writing practice is a way to discover what’s in it: new ideas, inspiration, wisdom

As we move through the Covid-19 crisis I am focussing on what I hear on calls around the world each day and looking to capture some learnings and look to share in the moment each day what feels most relevant.

Right now, on many zoom calls, people are asking for expert advice more and more, so where I have the relevant expertise (yes, including being a “recovering Chartered Accountant” and past business owner and investor) I give that advice. For these posts, though, I focus most supporting leaders and around behaviour and communications.

So, this week a theme is people owning that they are struggling as humans and asking what to do, hence I wrote two days ago “Be a thermostat, not a thermometer” and yesterday “Control the Controllables”. Linking these two together with an Emotional Equation from the first from Chip Conley from the first of the two posts: