Be kind, always (so stop the “banter”!)

Recently I attended an event where the approach of the host with the group was to engage via what Brits historically called “banter”. This can (I repeat “can”) be effective in British culture to keep a light and humorous energy flowing, but only if done occasionally and with care and consideration. In this case, though, it was truly horrible. The host clearly knew no other way to engage with their audience other than…