Coaching? I do not think it means what you think it means.

“You Keep Using That Word, I Do Not Think It Means What You Think It Means”

~ Inigo Montoya, swordsman and revenge obsessive, from The Princess Bride

This month “Most Managers Don’t Know How to Coach People. But They Can Learn.” was published in Harvard Business Review, publishing the findings of a study that concluded:

“managers tend to think they’re coaching when they’re actually just telling their employees what to do”