How we do things around here

I’ve often written about six of the most dangerous words in business:

We’ve always done it this way

Taking to a granular level, today am sharing one of Seth Godin’s recent posts, called “How we do things around here”.

I love this list, and reminds me of a few thoughts first on how I do things, and how teams I’ve worked on do things:

• “How you do anything is how you do everything”
• Email me and I will always answer you within one working day, even if simply to say I’ve received it and will get back to you.
• Take responsibility. Yes, others may have a part in why an error was made, a deadline missed etc, but always look first to what your part was in that. Oh, and apologise.
• Acknowledge others for their part in your success.
• When you don’t know, say so.
• Be Vulnerable.

That is a quick instinctive list from me of how I do things, and also therefore what I expect of others.

What’s yours? Comparing lists of “how we do things” is a great way to support collaboration at the start of a project.

Some overlap of my list here to Seth, for sure, though I LOVE cilantro (fresh coriander, for those outside the USA). We’d need to talk…